Chert
Engage customers directly through AI-powered iMessage conversations.
Quick verdict
Chert is an AI agent platform that enables businesses to build and deploy conversational agents capable of texting customers directly through iMessage. Designed for companies that want to connect with their audience on a familiar and personal channel, Chert removes the friction of generic chatbots by leveraging the native iMessage experience most iPhone users already rely on daily. This makes it particularly valuable for small businesses, e-commerce brands, and customer-facing teams who want higher open rates and more genuine engagement than email or web chat typically deliver. By combining the reach of automated AI agents with the intimacy of text messaging, Chert helps businesses handle customer inquiries, send updates, and nurture leads without requiring customers to download a new app or visit a website. The platform is built with a focus on ease of setup, so non-technical founders and marketers can configure agents, define conversation flows, and start messaging customers quickly without writing code.
Key features
- Build AI agents that communicate with customers via iMessage
- No-code agent setup for non-technical users
- Automated conversation flows for inquiries and lead nurturing
- Native iMessage integration for high open and response rates
Pros & cons
- +Leverages iMessage for higher engagement compared to email or web chat
- +No coding required, making it accessible to marketers and small business owners
- +Familiar channel for customers reduces friction and increases response rates
- −Limited to Apple iMessage, excluding Android users from the experience
- −Pricing details are not fully transparent on the public website
Pricing
Limited agent usage and message volume for testing
Contact for paid plan pricing
Custom pricing available on request
Who is it for
- →E-commerce brands sending order updates and support messages via text
- →Service businesses automating appointment reminders and follow-ups
- →Startups qualifying and nurturing leads through conversational iMessage agents
Frequently asked questions
Is Chert free?
Chert appears to offer a free tier that lets users test agent functionality and messaging at a limited volume. For higher usage or commercial deployment, paid plans are available.
What is Chert best used for?
Chert is best used for businesses that want to communicate with iPhone-owning customers through iMessage, including handling support questions, sending order or appointment updates, and running lead nurturing conversations via AI agents.
What are the best alternatives to Chert?
Alternatives include Twilio for SMS-based messaging automation, Attentive or Postscript for e-commerce SMS marketing, Intercom for AI-powered customer chat, and ManyChat for automated conversational messaging across multiple channels.
Is Chert safe to use?
Chert is designed for business use and follows standard practices for messaging platforms. As with any tool that handles customer data, businesses should review Chert's privacy policy and ensure their own messaging practices comply with applicable regulations such as CAN-SPAM and TCPA.
How much does Chert cost?
Specific pricing is not publicly listed in detail. Chert offers a free entry point for testing, with paid plans available for higher message volumes and commercial use. Interested users should contact the team directly for exact pricing.
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